Processing Time Orders are processed within [1–3] business days of purchase. Orders are not shipped or delivered on weekends or holidays. If we experience a high volume of orders, processing may take an additional [1–2] days — we'll notify you by email if there's a significant delay.
Shipping Rates and Delivery Estimates Shipping charges are calculated at checkout based on your order and destination. Estimated delivery times:
| Shipping Method | Estimated Delivery Time |
|---|---|
| Standard Shipping | [3–7] business days |
| Expedited Shipping | [2–3] business days |
Delivery times are estimates and start from the date of shipping, not the date of order. Delivery delays can occasionally occur.
Shipment Confirmation and Order Tracking You'll receive a shipment confirmation email with tracking information once your order ships.
Damages PoolAquatic is not liable for products damaged or lost during shipping. If your order arrived damaged, please contact the shipping carrier directly to file a claim, and reach out to us at charliemuhammad110@gmail.com so we can assist.
International Shipping [We currently ship only within the United States. / We ship to select international destinations — customers are responsible for any customs duties, taxes, or fees imposed by their country.] (delete whichever doesn't apply)
Questions Contact us at charliemuhammad110@gmail.com or (770) 638-1665 with any shipping questions.